You’re A Fine One To Talk
(A customer comes in to pay for her gas.)
Me: “Hello! Is it just the fuel today?”
Customer: “Just tell me where to swipe my EFTPOS card.”
Me: *points* “Just there, ma’am.”
Customer: *swipes card and enters PIN*
Me: “Uh… that’s the wrong PIN. Sorry, ma’am.”
Customer: “Well, maybe if you weren’t yabbering away like an air-headed lunatic I could have concentrated and got it right!”
Me: “I’m sorry! If you wouldn’t mind just re-entering your PIN, please?”
(Suddenly, the customer turns around to the other customers behind her and throws her hands in the air.)
Customer: “And she’s still talking! GAWD, woman!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.