Your Solution May Go Up In Smoke
Call Center | Right | July 24, 2011
Me: “Hello, how can I help?”
Caller: “I think I have a gas leak. I’ve been trying to find it with a lighter, but no success yet. Could you send somebody out?”
Me: “Sorry, what? You’re trying to find it with a lighter?”
Caller: “Yes, I thought it would help.”
Me: “It absolutely won’t! Do not use it! Turn off all your appliances and call [emergency gas service number].”
Caller: “Oh, okay…I was only trying to help!”
