Your Silence Speaks Volumes

I’m the problem-solving legal assistant from Enlarging Your Client Base and She’s A Different Kind of Calendar Girl.

Due to the health crisis, we have stopped having in-person meetings with our clients, preferring Skype or telephone calls. Most clients are grateful for our efforts to keep them safe and have been nothing but complimentary of the staff’s efforts to remain personal but professional.

One client belonging to my boss — the villain of the “Calendar Girl” story — calls in for a conference and, while covering basic questions about medical treatment, gives me this treat:

Client: “I have to ask, is [Boss] as condescending, arrogant, and b****y in person as he sounds on the phone?”

Me: “I… I really couldn’t say.”

Client: “Oh, right. He can fire you.”

Me: “Yes… Yes, he can.”