Your Request Makes Not A Gar-Lick Of Sense!
I answer the phone at my butcher shop. It’s a customer who was in about an hour ago.
Customer: “Hi. I was there before and I bought a piece of garlic, but it didn’t make it into the bag.”
Me: “Oh, I’m so sorry. We can either refund it or, if it’s convenient for you to come back, we can just replace it.”
Customer: “No, I don’t want either of those things. I’m cooking right now, and I don’t have it.”
Me: *Unsure where this is going* “Well, like I said, we can replace it or refund it—”
Customer: “I would prefer if one of your employees drove it over to me right now. I’m right in town.”
I blink as I try to process this, looking around at my already extremely short-staffed store and my coworkers running around like chickens with their heads cut off, trying to keep on top of everything.
Me: “Right… Well, as I said, we can refund it or replace it. None of our employees are going to be able to deliver it to your home.”
Customer: “Well, that’s ridiculous.”
Not as ridiculous as your request that we hand-deliver $1 garlic to your house, lady!
Question of the Week
Tell us about the worst boss/manager you’ve ever had!