Your Ranting Has No Currency Here
(I live in a tourist town in Canada. I am managing a store in the core of downtown, ringing a customer through.)
Me: “Okay, that will be $67.95.”
Customer: *paying with American bills* “Here is $80.”
(The sale goes through fine until I start to give the customer change.)
Customer: “WHAT IS THIS?!”
Me: *thinking that she just doesn’t know the domination of our coins* ” Oh, this is worth $2, this is $1…”
Customer: “NO! I don’t know what you are trying to pull, but I want real money back.”
Me: “Ma’am, this is the legal currency in Canada.”
Customer: “I want American money! It’s the only real money!”
Me: “Ma’am, we do not carry America money; we only have what customers may have used to purchase.”
Customer: “That’s illegal! You have to have American money!”
Me: “Ma’am, are you aware that you are in a different country? We have our own currency.”
(The customer grabbed her change and left the store swearing at me.)
Question of the Week
Have you ever served a bad customer who got what they deserved?