Your Patience Is SO Appreciated

I was involved in a large project. It involved making three web integrated web apps for five different companies. One company managed the Active Directory Integration, another did the phone system components… There was a lot going on.  

Nine months in, when the project was looking ready to fail, the lead client wrote the following email – an elegant piece of inspirational genius:

Client: “This is simple stuff. Why can’t you just make it all work?”

Later on, he wrote less pleasant emails, but they’re too obscene for me to share.