Your Knowledge Of Sax Is Lax

I work in a music store. A mom comes in and immediately starts yelling at me.

Mom: “My son’s new saxophone is broken!”

I’m about to start walking her through the usual warranty questions when she tells me:

Mom: “I took it out of the packing material and the keys don’t close.”

Me: “But… those saxes just come in their cases.”

She had taken great pains to tear all the pads off all the keys of a brand-new sax. And of course, it was my fault for not telling her not to do that.