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Your Funds Have Been Frozen

, , , | Right | December 19, 2019

(I work in a casino. This particular story happens on a rather slow Sunday night. Sometimes, when an attendant has trouble explaining a game to a customer, they’ll call a technician over to better explain it. When I arrive at the game, it appears to be up and running; note that there is no money loaded on the game at this point, and that the customer is quite intoxicated.)

Attendant: “Can you just check the game’s history for me? She says she put in $20 and that nothing happened; I looked in the history and it was all played out, but she won’t listen.”

(I check the history and sure enough, $20 was put in maybe twenty minutes before my arrival, and all $20 was played out in ten games.)

Attendant: “Ma’am, your $20 was played out. Ten games at $2 per game makes $20.”

Customer: “But… but what happened?”

Attendant: “Your money’s been played out. You have none left on the game.”

Customer: “But it froze up!” *smacks some buttons* “Why doesn’t it work?”

Attendant & Me: “You ran out of money. There is no money on the game to play with.”

Customer: “But, but it was working for a while and then it just froze! What happened?!”

(At this point, a man walks over to the game to see what’s going on; it appears he knows the woman. We explain to him what’s happened and he understands immediately. He tells the woman they’re leaving and takes her by the arm, practically dragging her away because she won’t move. Eventually, he gets her to leave with him, but not after some wailing on her part.)

Customer: “NNNNNOOOOOOOOOO, it froze on me!”

(The attendant and I just exchanged looks, shrugged, and walked off. The lesson? Don’t drink and gamble.)

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