Your Friendly Local Tobacconist
(I am working on the service desk. We normally don’t have this particular register open, but when it’s really busy, somebody stays around there to serve customers only wanting to buy cigarettes. I have just served several customers from a long line of people when this happens.)
Customer: “Do you sell cigarettes here?”
Me: “Yes, we do. We sell have all the major brands.”
Customer: “Oh, all right. I wasn’t sure if the people in front of me were your friends or something and you were showing them what you smoke.”
(The customer turned and left without buying anything. I still have no idea how to process this.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
