Your Excuses Carry No Currency
(My daughter is a driver for a restaurant delivery company and is delivering a meal.)
Daughter: “Hi. I have your food. The total is [price].”
Customer: “I paid with a card already.”
Daughter: “I’m sorry, but the order says ‘cash.’ I have to collect that from you before I hand it over.”
Customer: “I tell you, I paid cash.”
Daughter: “Okay, that’s fine. Let me see your receipt.”
Customer: “It’s on my phone.”
Daughter: “Yes, I know. If you can show me, I can give you the food.”
Customer: “My phone is dead. It needs to charge.”
Daughter: “That’s fine. I can wait a few minutes so you can show me.”
Customer: “Just give me my food and I’ll show you when it’s charged.”
Daughter: “No, sorry. I need the receipt first.”
Customer: “F*** you!” *slams door shut*
Daughter: *to the closed door* “I thought so.”
(The customer got a permanent ban on ordering. You have to wonder just how stupid someone has to be to have the capacity to use a telephone, yet think it’s a bright idea to rip off others while giving a real name, address, and phone number.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?
