Your Days At This Company Are Numbered
Call Center | Working
| August 10, 2015
Me: “May I please have your employee ID?”
Caller: *sounding really confused* “Uh, um, wait, you need my employee ID?”
Me: “Yes, I need your employee ID in order to pull up your file.”
Caller: *pause* “I’m not understanding what you’re asking for here.”
Me: *pausing, trying to think of a clearer way of wording it and failing* “Can I get your employee ID?”
Caller: “Uh, um, I have my employee ID badge here, but how would I be able to show you that over the phone?”
Me: *literally smacking my forehead* “You can tell me what the actual numbers are for your employee ID?”
Caller: “OH! You need my employee ID number!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
