Your Complaint Is Toothless

Customer: “I need to speak with a manager.”

Me: “Hi, this is [My Name]. Can I help you?”

Customer: “I just came and got a pepperoni and cheese pizza, and I could not eat it; I could not chew it.”

Me: “Oh, I am sorry about that. Was it too hard or burnt?”

Customer: “No, ma’am, it was cooked fine, I just don’t have any teeth and could not chew it. What are you going to do about it to fix it?”

Me: “Umm…”