Your BS-Sensor Is Working Just Fine

| Working | May 15, 2015

(I’ve been using the same garage for a few years. I even get a discount as my company partially owns it, so they are pretty trustworthy. This time I drop my car off with a new worker. I get a phone call to tell me that my car is ready.)

Me: “Hi, it’s [My Name]. You have my car ready for me?”

Mechanic: “Yeah sure; one second.”

(He disappears for ages. I can actually see my car keys through the window, so I have no idea what he is doing.)

Mechanic: “Okay, so we had to do a bit extra work to get it sorted for you.”

Me: “Extra work? I didn’t agree to any of that.”

Mechanic: “Well, it is easier for us to fix it whilst we had the car in pieces then it would have been to put it all back together again and do it later.”

Me: “Okay, so what is the damage?”

Mechanic: “Your total is here.” *points to the figure with his pen, it is £600 more than I was told*

Me: “Whoa, wait, wait, wait. What is all this?!”

Mechanic: “Well, we had to replace several parts and it took us most of the day. The sensor we changed cost us 200 bucks alone.”

Me: “Okay, first you have only had the car for half of the day, secondly I didn’t agree to any of this, and thirdly if you check your records you will see that last year you replaced that sensor and didn’t charge me anywhere near that much.”

(The mechanic’s mouth is wide open.)

Me: “So what is it going to be? Are you ripping me off, or is your work last year so shoddy that it fails every year?”

Mechanic: “I just have to speak to my manager…”

(He disappeared. Later he told me that due to my circumstances my whole bill would be free. I’ve been there since and never got served by him again.)

 

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