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You’ll Never Tire Of These Coincidences

, , | Right | January 29, 2021

I work as a tire fitter. I’m a bit tired (pun intended) today, so instead of going into the shop to use our computer program to send a text message to customers looking for quotes, I take up my work phone and send a text message to let a customer know the work is done. I normally don’t do this, because then the customers get my direct number, and I don’t always have the time to answer the phone.

Not many minutes after I sent the text, my phone rings.

Caller: “I just received a text from you saying my tires are done and ready to be picked up.”

Me: “Yes, that’s right.”

I confirm the details with him. As we talk, I realise this is not the customer I was expecting. I sent the text to the wrong number; I managed to press the last digit as an eight when it was supposed to be nine. I have messaged someone who, by sheer coincidence, was also waiting for a quote for tire work.

Caller: “Since I already have you on the line, my winter tires are worn out and I need new ones. Could you give me a price offer?”

Me: *Surprised* “No problem, give me a minute to get to my computer. Where in the country are you so I can send the offer for tires to a department close to you?”

Caller: “I live [ten minutes from my location].”

I’m stunned! In Norway, we don’t have area codes or anything like that; I could just as easily have sent the message to someone on the other end of the country, but of the 5.3 million people that live in Norway, I managed to send the message to someone living ten minutes away!

I ended up selling him a set of our best tires.

He told me he had been really confused by my message since it was so accurate, because he also had a flat tire that he needed fixing.

Even their names were similar.

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

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