You’ll Get No Credit For Trying  

(After I finish checking out a customer, I realize that she’s forgotten to take her credit card with her. She’s already walked out the door and it’s been a couple of minutes. I tell my manager, “BE RIGHT BACK!” and dash out of the store. Luckily, she is not a far jog away. I catch up with her easily, but I’m out of breath.)

Me: “Ma’am! You forgot this!”

Customer: “Oh, my God, thank you! I need this!”

Me: “No problem! Have a nice day!”

(I jog back to the store. The whole process takes less than a minute. My manager has been standing at the counter behind mine, doing absolutely nothing.)

Manager: “Next time you run out like that, you need to tell me exactly why!”

(That’s right, no thank-you for the person who just saved a paying customer a lot of stress.)