You’ll Be Back – You Can ‘Quote’ Me On That

I run a home renovation and gardening company. I get a call from a potential client asking about an extensive piece of work.

Me: “Okay, so with the digging, the concrete pour, the decking, the moving of the pipes, my rough quote would be in the region of $5,000.”

Client: “What?! I got the last guy that did it down to $2,000!”

I go to my stock (and time-saving) answer I always go to whenever a client uses this old and tired threat:

Me: “Go with him, then.”

Client: “I can’t! He went out of business.”

Me: “I wonder why…”

He called me a crook and hung up.

He called back three days later when he realized my quote actually came in at the low end.