You Won’t “Miss” These Customers
A father and teenage daughter enter the shop. The father walks to the restroom while the daughter grabs drinks. The girl comes up to pay and we go through the motions. As I’m handing her the receipt, the father comes up to the register.
Me: “Have a nice day, ma’am!”
Daughter: “You, too!”
Father: “How dare you call her that?! She is a miss, not a ma’am!”
Me: *Shocked* “Y-yes, sir… Have a nice day, miss.”
The father smirked and left. She apologized, gave me a tip, and then ran out the door. I feel more sorry for her, honestly.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
