You Want They Should Switch To Carrier Pigeons?

I’m working in a fast food place, and I answer the phone. The caller starts trying to place an order.

Me: “Ma’am, we’re not equipped to take orders over the phone, but you can order through our app or through a delivery service.”

She is LIVID.

Caller: “Why do you even have a phone, then?!”

Me: “It’s for customer complaints and questions and for employee communication.”

Caller: “Well, I have a complaint! You shouldn’t have a phone!”

I chuckled a bit and hung up. She tried calling back, but I told my coworkers it was a prank call and to not answer.