You Took Out The Wrong Trash

, , , , | Right | March 9, 2021

A customer I’ve come to remember as The Most Entitled Lady On Earth walks into our gift shop carrying a clear plastic container with food remnants in it. While we do have a trash can behind the counter, we try not to put food in it as it attracts mice. This trash can is not even visible to customers.

Customer: “Where do I throw this away?”

Manager: “There’s a trash can on the sidewalk, just outside the coffee shop next door.”

Customer: *Full of disdain* “I’m not walking that far.”

Then, she deposits her used food container on our counter for us to deal with. My manager and I exchange “Did she really just do that?” expressions. My manager has a kill-em-with-kindness approach to these situations.

Manager: *In an overly sweet customer service voice* “Would you like me to take that out to the trash can?”

The customer replies in a tone that suggests, “Finally, these peons are getting it.”

Customer: “Yes, thank you.”

My manager drops it off in the trash can, not more than fifteen feet outside our store’s front door. The customer browses for a bit, then, without an ounce of self-awareness, asks:

Customer: “So, how long does it take to walk to [Train Station that is roughly a thirty-five-minute walk from where we are]?”

I wish I had estimated for her how many trash cans she might pass on that thirty-five-minute walk.

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