You Shouldn’t Speak To ANYONE Like That, Manager
Around eight years ago, my wife and I were at a big box store buying the stuff to make a pizza. When I have time, I prefer to make the crust from scratch, but I buy premade when I’m in a hurry. We were hungry now, so we were looking at said premade crusts.
I went to grab our favorite type but noticed that they were all expired. I knew from having previously worked at a different location of this store that they would not be noticed by staff any time soon, so they wouldn’t be reordered, so I took the entire selection and sought out an employee.
Luckily, just as I left the aisle, I saw a manager speaking with someone. I stood nearby waiting to speak with him. He saw me with my armful of crusts.
Manager: “Yes? What?”
Me: “These crusts are all expired.”
Manager: *Angrily* “Then take them to claims!”
I looked at him for a second.
Me: “Are you sure?”
Manager: *Even louder* “TAKE THEM TO THE D*** CLAIMS AREA! AND PICK UP YOUR F****** VENDOR BADGE WHILE YOU’RE BACK THERE! Also, I don’t think that a band shirt is part of your company’s dress code!”
I was wearing my favorite Dead Kennedys shirt that day. I stared at him, just waiting to see how this would play out. He stared back for a moment, and then realization slowly dawned.
Manager: “You… you do work for the crust company, right?”
Me: “No, I just thought you’d like to know that you have expired product on the shelf so you can get it replaced.”
He apologized repeatedly and offered to comp a different crust option for me. I took it, but from then on, my wife and I shopped at another store.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?