You Say Potato, I Say What? Part 2
I am working in the drive-thru.
Me: “How can I help you today?”
The customer orders some food, and then she adds:
Customer: “…and some potato rings!”
Me: “Um, do you mean our potato cakes?”
Customer: “No! Potato rings!”
Me: *Sudden realization* “Oh! You mean our curly fries! Of course I—”
Customer: “NO! POT-AT-O RI-NGS!”
I put her down for curly fries.
Me: “My mistake, ma’am. Anything else?”
Customer: “NO!”
She pulled around and was noticeably irritated as I took care of the money, sauces, etc. When I handed her the bag of food, I asked her to make sure everything was correct. She looked through it and saw the curly fries — “potato rings” — before saying everything was correct, and then she drove off.
Related:
You Say Potato, I Say What?
Question of the Week
Have you ever met a customer who thought the world revolved around them?