You Saved Their Bacon
(I had placed an online order for a pizza with, among other toppings, bacon. Maybe ten minutes later, the pizza place calls.)
Worker: “I’m so sorry about this, but there’s a problem with your order.”
Me: “There is? What?”
Worker: “We’re out of bacon.”
Me: *gives a gasp as though I’m shocked to my core, then speaking normally* “Hmm. Well, do you have Canadian bacon?”
Worker: “Yes.”
Me: “Okay, let’s get that instead.”
Worker: “Thank you!”
(About another fifteen minutes pass, and I go to pick up my pizza.)
Worker: “Hey, I’m the one you spoke to on the phone. I’m really glad the Canadian bacon worked out.”
Me: “Oh, if you didn’t have that, I would have switched to extra cheese or something. It’s no big deal.”
Worker: “Well, we really appreciate how nice you were about it.”
Me: “Rough day?”
Worker: “You have no idea.”
Me: “Oh, I probably do. I work in retail, too.”
Worker: “Oh, you UNDERSTAND!”
Question of the Week
Have you ever served a bad customer who got what they deserved?