You Said It, Not Me
(A customer comes up with credit card bill.)
Customer: “Hi, I’d like to make a payment.”
Me: “Sure, no problem.”
(I take the bill and notice it’s actually for a different store.)
Customer: “My wife went and bought a bunch of stuff, so I gotta pay the bill.”
Me: “Sir, I don’t really know how else to say this, but this is a [Different Store] card.”
Customer: “I’m in [Our Store], aren’t I?”
Me: “Yes.”
Customer: “You’re too nice. You should have just said, ‘Get the f*** out. You’re in the wrong store!'”
Question of the Week
Have you ever served a bad customer who got what they deserved?