You Reap What You Bow

| Right | December 20, 2016

(I have just served a customer who bought a card, wrapping paper and two identical bows. After serving another customer, she comes up to my till.)

Customer: “You’ve overcharged me! How hard is it to not double scan an item?!”

Me: ‘I’m sorry, madam… Please show me your receipt.”

(She does, and everything is as I scanned it.)

Me: “I only scanned what you gave me.”

Customer: “How stupid can you get?! You charged me for TWO bows!”

Me: “Madam. If you look in your bag, you will see that you bought two bows.”

Customer: “I only wanted one. You should have known that!”

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