You Own This Town… Apparently
I work as a desk clerk at a hotel, which is right off the interstate and in a very small town. A woman comes up to check out.
Guest: “Your choice of restaurants here is pretty sad.”
Me: “My choice of restaurants?”
Guest: “Yes! There are hardly any here!”
I bit my tongue to stop myself from telling her that I didn’t build the town.
In that job, I got complaints about the weather, the power going out during a hurricane, the size of the lobby, people smoking outside, the traffic on the interstate, the speed limit in the area, and the long-distance operator’s attitude — not even our long-distance provider — when a guest was making a phone call.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.