You Owe Me An Explanation

, , , , | Right | July 12, 2018

(I am on reception at a leisure centre that has various activities going on at once. It is very busy, as it is the Easter holidays, and it’s raining. An old lady comes up to the desk with her grandson:)

Customer: *in a very quiet voice* “What do I owe you?”

Me: *leaning towards her to be able to hear her* “Sorry?”

Customer: “What do I owe you?”

Me: *still with my head leaning over the counter and whispering too* “I don’t know. You haven’t told me what you want to do.”

Customer: *suddenly louder* “Well, I have never been here before, so I don’t know what to do!”

Me: *in my head* “Perhaps tell me what you want to do before I charge you! I have to do this mad, crazy thing called ‘put information into the till’!”

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