Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

You Need To Be A Customer To Get Customer Service

, , , , | Right | June 29, 2021

The night has wound down to the end of our business day half an hour after we lock the doors. The other employees and I are doing our last-minute tasks. I’m vacuuming the carpet in front of the door, and I hear the door rattle loudly and look up in surprise. There is a woman outside, gesturing at me.

I turn off the vacuum cleaner so we can talk. She sounds like she can’t believe she has to say this out loud.

Customer: “Um, hello! Hi there! Your door is locked.”

Me: “Yes, ma’am. I know. We closed at 10:00 pm.”

She gets a surprised look on her face. I give her my best apologetic look and point to our hours, which are posted on the door. She looks down as if the sign magically appeared. I can actually watch her face transition from confused to a growing rage.

Customer: “I can’t believe it! This is horrible customer service!” 

She actually flips the bird at me. My niceness is gone now that she has crossed the line.

Me: “Customer service stops at closing, lady.”

She made an inarticulate screeching noise and stormed off. My coworker and the closing manager thought my last line was hysterical, so I didn’t get in trouble.

This story is part of our Best Of June 2021 roundup!

Read the next Best Of June 2021 roundup story!

Read the Best Of June 2021 roundup!

Question of the Week

Tell us about the most outrageous request a customer has ever made!

I have a story to share!