You Must Not Be Special Enough
(My husband and I stop at a fast food restaurant for dinner one night. The restaurant is running a special promotion entree and the cashier is asking each customer if they’d like to try the special. We are in line behind another customer.)
Cashier: “Good evening; welcome to [Restaurant]. Would you like to try our [Special Promotion]?”
Customer: “Yes, that actually sounds pretty good!”
Cashier: *without missing a beat* “Unfortunately, we’re all out of [Special Promotion]. Is there something else you’d like to order?”
Customer: “…”
(To this day I’m not sure if she was told she had to offer the special no matter what or if it was just autopilot!)
Question of the Week
Have you ever served a bad customer who got what they deserved?