You Mexi-Can’t Say Things Like That
Call Center | Right
| October 8, 2015
(I work for a third-party passport expediting company. A customer calls me PANICKING because she has a trip coming up the very next day to go to Mexico, and she just now realized she needs a passport. As we discuss her options, it becomes apparent that she does not have the documentation necessary to even obtain a passport.)
Me: “I’m sorry, ma’am, but without the necessary documentation you cannot get a passport. And you must have a passport to travel internationally.”
Caller: “But… come on! Is anyone really going to ID me? I’m white.”






