You Know, Gary, With The Name!

, , , , | Right | August 17, 2018

Me: “Thank you for calling the helpdesk. This is [My Name]. How may I help you?”

Customer: “Could you please transfer me to Gary?”

(The company I work for employs over 50,000 people. Not to mention, I am not the operator; I do tech support.)

Me: “Do you have Gary’s last name?”

Customer: “No. He’s just the guy who always helps me.”

Me: “Well, I have multiple Garys, and I can’t really transfer you without knowing his last name.”

Customer: “Fine. Then just transfer me to Dawn!”

Me: *facepalm*

1 Thumbs