You Haven’t Been A Ham
(It’s the day after Boxing Day and I am at the deli in the supermarket getting some ham. I encountered the woman serving me the week prior and received a snarky, grumpy attitude. I am very patient and was as cheery as I could be, but still no smile. In the following conversation, the snarky woman never once smiles or drops the attitude.)
Snarky Woman: *rearranging pepperoni slices*
Me: *patiently waiting to be served*
Other Staff Member: “[Snarky Woman], there are people waiting.”
(The snarky woman ignores her coworker, who is unable to serve customers because she is using a big meat slicer, and continues rearranging pepperoni slices.)
Me: *still waiting patiently*
Other Staff Member: “[Snarky Woman], there are customers waiting!” *apologetic smile to customers*
Snarky Woman: *finishes rearranging pepperoni* “I was busy!” *looks at me* “What do YOU want?”
Me: “I’ll have six slices of ham, please.”
Snarky Woman: “Six?” *bags ham with attitude* “Is that all?”
Me: “Yes, thanks.”
Snarky Woman: “Here.” *hands over ham with more attitude*
Me: *finally sick of her attitude and said with as much sarcasm as possible* “You have a lovely day.”
(You have to wonder what people like her are doing in a customer service role.)
This story is part of the Boxing Day roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
