You Have To Pay Attention To What They’re Waffling On About

(I work on a market stall which only sells two products: waffles and pancakes. People regularly manage to order the wrong thing and try to blame us for their mistake, so I have taken to repeating orders back to people several times to reduce the amount of wasted products. However, I still get several of these a week:)

Customer: “Pancakes, please.”

Me: “Of course! What would you like on your pancakes?”

Customer: “Ooh, um… chocolate.”

Me: “Okay, and is that just the one portion of pancakes?”

Customer: “Yes.”

Me: “No problem! One portion of chocolate pancakes coming right up. That will be [price].”

Customer: *pays and watches me make the entire order of pancakes from scratch*

Me: *hands over order* “Here you go; have a great day!”

Customer: *stares at order for a minute* “This is wrong. I ordered a waffle.”