You Have The Envy Of Call Center Workers Everywhere

I’ve been working in different call centres for the past ten years. I’ve been at my current one for four years and I’ve finally lost my customer voice.

The health crisis has really made people even more entitled and rude, and I’m done with it. It started a few weeks ago when I was really tired and a family member had just passed away. Some guy was rambling on about how everything was my fault, blah, blah, blah.

I tried to explain how he could fix his issue several times, but every time, I got interrupted by more rambling.

Eventually, I sternly said:

Me: “Will you just shut up and listen to me? Then I can fix your problem.”

He went dead silent and eventually muttered an “okay”.

It was the best feeling ever. I’m trying not to make a habit of it, but it’s very addictive.