You Gotta Give Him Credit For Trying
I currently work at a nationwide gaming store. PlayStation 5s are still hard to get. We are getting them once a month to release on a select day, in a bundle, to the premium members of our rewards.
A kid, maybe thirteen years old, comes in during a busy moment in our store and comes to the counter. I’m collecting games for another customer.
Me: “Hi there. How can I help?”
Kid: “You got any PS5s?”
I respond as I’m still searching the drawers for games.
Me: “We are having an event this Saturday. They are going to be sold in a bundle that includes three games, a headset, and a year’s subscription to PSN. They will only be available to premium members.”
Kid: “My cousin is in the car, and he said he would give you two hundred dollars if you sell him one right now.”
I stand upright and look directly at the kid with a deadpan expression.
Me: “Two hundred isn’t worth me losing my job.”
The kid shrugs and walks out. The customer who has been waiting for me to find the games bursts out laughing.
Customer: “You have better control of your temper than I do. I would have laughed in their face and told them to leave.”
Question of the Week
Have you ever served a bad customer who got what they deserved?