You Got The Wrongest Email
Caller: “I’d like to get more information about [program].”
Me: “I’d be glad to help you with that, sir. Actually, we sent an email to you earlier in the week about it.”
Caller: “Really? I didn’t see it. Maybe it’s in my spam folder.”
(He checks his spam folder.)
Caller: “Well, I don’t see your email. There’s something about how male-enhancement drugs can improve my bedroom performance. That’s not from you guys, is it?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.