You Drive Me Crazy
(A customer is trying to make a deposit through the drive-up part of the branch, but he’s on foot. Note that we also have a small lobby for walk-in customers.)
Me: “Sorry, sir, this is for cars only. Can you come inside so we can process your transaction?”
Customer: “What difference does it make?”
Me: “It’s against our policy for customers to be on foot at the drive-up window.”
(The customer walks backward, puts his hands as if he was steering a car, and walks up to the window again.)
Customer: “VROOM, VROOM! I’m in a car now. Will you help me?”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
