You Don’t Need A Six-Pack To Smile

, , , , , , | Working | March 4, 2019

(I am in a liquor store purchasing some items for me and my fiancée. We have been on a hard iced tea kick lately, and the store has a “make your own six pack” special going. I build a six pack and also grab two boxes of packaged drinks. The cashier looks to be a man in his late forties or early fifties. The economy has been terrible in my province lately, and I speculate to myself that he’s been laid off from a previous job and has taken this to make ends meet.)

Cashier: “Hi there. How are you today?”

Me: “Fine, thanks. How are you?”

Cashier: “Oh, not too bad. This is everything for you?”

Me: “Yes, thanks.”

(He picks up one of the sealed packaged boxes, scans it, sets it to the side, and then notices my pick-your-own set. He immediately looks nervous.)

Cashier: “Oh, I’m so sorry. I’m not totally sure why, but we’re supposed to scan those ones first; I think it’s so you get the discount. I’ll need a supervisor to start the transaction again.”

Me: “No problem.”

(The cashier tries to flag down the supervisor on duty, who is chatting with other customers, assumedly family or friends as she is holding their baby and they are all laughing. She is totally oblivious that the cashier needs her.)

Cashier: “I’m so sorry. I’m new and I don’t have the authority to override.”

Me: “It’s no problem, really.”

(He keeps waving and calling her. Still no response. He turns to me looking nervous.)

Me: “I have nowhere else to be. Honestly, it’s okay.”

(Finally, the supervisor notices the line not moving. She comes over and voids the transaction so he can start again.)

Cashier: “Thanks for your patience. Some of these systems just… They’re a bit difficult.”

Me: “New jobs are always tough. You’re doing great. Thank you for making sure I got my discount. I hope to see you again!”

Cashier: “Thank you so much. Have a great day.”

(The poor guy. I wonder if other customers had been hard on him or if he was just nervous that he would do a poor job. A job is a job these days; I commend anyone who has to take a less paying job to make ends meet after being laid off. I hope he’s had a better experience since that day!)

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