You Can Win The Battle But Lease The War
(This takes place just when DVDs are starting to replace VHS. A customer comes to the counter with a popular movie on VHS.)
Me: “You know, sir, the rental costs $4.99 for a week, but we are selling previously rented copies of this movie for only $1.99.”
Customer: “That’s okay. I just want to rent it.”
Me: “But sir, it’s $3 cheaper if you buy it, and you won’t have to bring it back.”
Customer: “But I don’t want to keep it!”
Me: “Well, you could buy it and then throw it out after.”
Customer: *impatiently* “Look, I don’t want to buy anything. I just want to rent this movie!”
Me: *gives up* “Certainly, sir. That will be $5.14 with taxes. The movie is due back next Tuesday by midnight.”
Customer: “Great! Thanks!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.