You Can Smell The Bad Attitude From Here

, , , , , , | Right | November 30, 2020

I work at a dry cleaners, and we clean the clothes onsite. I’ve worked here for several years, and we have a fairly easy redo policy if the customer is not happy with the result. Unfortunately, the next town over is a wealthy community, and we have to deal with several rude, entitled customers.

One evening, a woman storms in with a sweater. I can see that the paper identification is still attached from when we cleaned it.

Customer: “Smell this! This is not clean!”

Me: “That’s okay; I’ll have them reclean it for you for free. Just sign here.”

Customer: “No, you need to smell this! It’s disgusting.”

Me: “Your word is enough. There will be no charge for us to redo it. I just need a signature.”

The customer thrusts the sweater at my face.

Customer: “I want you to smell this, now!”

Me: “I can’t. I’m anosmic. Now, please—”

Customer: *Cutting me off* “I don’t care what f****** religion you are! You will smell this now!”

Me: “Ma’am, ‘anosmic’ means I have no sense of smell. You could cram a dead fish in my face and I still couldn’t smell it. Now sign here so we can clean this for you.”

She just gave an angry grunt and didn’t say another word to me as she signed the form. I printed her claim ticket, told her when it would be ready, and told her to have a nice day.

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