You Can Scream For Ice Cream, But Not Frozen Yoghurt

, , | Right | April 12, 2021

I’m working alone at a frozen yogurt shop, and today happens to be the first day of the school year. A massive flood of people comes in after school, and the store is so full there is almost no room for other customers to get their yogurt.

I’m a bit stressed because there are so many people at one time and it is incredibly loud. I am soft-spoken and quiet so I have to raise the volume of my voice so I can communicate with the customers. I’m not being obnoxious or unprofessional, but I have to speak loudly so the customers can hear me.

Me: “All right, ma’am, your total is $13.89. Cash or credit?”

Customer: “Uh, don’t be so rude. You don’t have to yell at me.”

Me: “I’m sorry, ma’am. I’m not trying to be rude, but it’s very loud in here, and I want to make sure that you can hear me okay.”

Customer: “But you don’t have to yell at me. I’m right here. Geez, you’re rude.”

Me: *Giving her change* “All right, ma’am, you have a nice day.”

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