You Can Now Rent Christmas
(It’s a couple of days after Christmas, and a coworker and I are at the registers processing a lot of returns. A woman comes in with a massive stack of plates to return. She is very friendly and chatty as my coworker begins to process her return.)
Coworker: *inspecting one of the plates* “Was there a problem with them?”
Customer: “No, I just didn’t need them anymore.”
(Her statement was a bit odd, but my coworker finishes the return and refunds the customer’s money.)
Coworker: “That’s all I need from you! Sorry that the plates didn’t work out.”
Customer: “Oh, no, they looked fabulous at dinner. I just brought them back because I didn’t need them anymore!”
(Her receipt in hand, she goes about her business, leaving both of us speechless.)
Coworker: *after a pause* “When did we become a rental store?”
This story is part of our After Christmas roundup!
Read the next After Christmas roundup story!
Read the After Christmas roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?