You Can Lead A Client To Email…
A client tells me about multiple problems she’s having with her website.
Me: “I recommend that you send me an email.”
Client: “Like… uh… an empty email?”
Me: “No, one that outlines all these problems so I can fix them for you.”
Client: “What makes you think I have time to figure out what my problems are?”
Me: “What makes you think I do?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.