You Are Why We Need Days Off
Me: “May I help you, ma’am?”
Customer: “I’d like this dress shirt in a size small.”
Me: “It appears that the store only carries these shirts down to a medium. But you may feel free to order a small online.”
Customer: “I don’t understand; why it isn’t available in the store?”
Me: “I’m sorry, but our store doesn’t carry it in that size. But you may order it online. It’s practically the same as buying it here.”
Customer: “I don’t understand why I can’t just buy it here. Don’t you work in this department?”
Me: “Actually, no. The staff-member that specializes in men’s had a morning shift, so she’s not here now.”
Customer: “Well, I don’t understand why she can’t help me.”
Me: “Um, because she had the morning shift. And since it’s the afternoon, she’s no longer here.”
Customer: “I just don’t understand why someone can’t be here to help me.”
Me: “Do you expect everyone to be here 24/7?”
Customer: “I just can’t understand why she’s not here.”
Me: “Ma’am, do you have a job?”
Customer: “Yes.”
Me: “Why aren’t you there right now?”
(Pause.)
Customer: “I can’t talk to you right now.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?