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You And This Customer Are Just Not Connecting

, , , | Right | March 22, 2021

I work at a big electronics retailer as a merchandiser. I’m resetting a planogram while the store is open. A woman approaches me.

Customer: “Where is your Bluetooth section?”

Me: “We have Bluetooth in every department. Do you need headphones, speakers, keyboards, mice…”

Customer: “Oh! If you have mice, you should get a cat.”

I am not amused, as I have a lot of work to finish before my shift ends.

Me: “Do you need Bluetooth TVs, fridges, or ovens?”

Customer: “Oh, I don’t need all those.”

Me: “Well, Bluetooth is not a tangible thing. It is a form of connectivity—”

The customer cuts me off with a snarky attitude.

Customer: “Well, I will just go look around for myself!”

She stomped away. I still have no idea what she was looking for.

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