Yes, Boarded Up Windows Will Send The Right Message
(Our store was recently renovated with big glass front windows.)
Customer: “Wow, they renovated.”
Me: “Yes.”
Customer: “Aren’t you afraid someone might come and shoot out the windows?”
Me: “No, actually, it hadn’t really crossed my mind.”
Customer: “Well, you should be concerned!”
Me: “I’m not. I can’t say I’ve worried over that.”
Customer: “Well, this is downtown. These things happen! You should be worried!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
