Ye Olde Bigotry
Call Center | Working
| November 29, 2012
Me: “My name is Guinan Chan. But, just write ‘G Chan’; it’s easier.”
Employee: “Guinan?”
Me: “Yes, but just use my first initial.”
Employee: “I’m sorry, but Guinan?”
Me: “Yes, it’s Mandarin. I realize that sounds unusual here.”
Employee: “I’m sorry, but you need an English name.”
Me: “…Pardon?”
Employee: “You need an English name.”
Me: “Okay… how about Pennebrygg?”
Employee: “…”
Me: “…with two Ns and two Gs.”
Employee: “…”
Me: “It’s English. It dates back to at least the 14th century.”
(My order arrived addressed to ‘G Chan’.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
