They Are What Is Wrong With Signs, Personified
(Our store has a separate counter for plumbers and electricians. One Saturday I am covering this counter when an older man comes in.)
Me: “Are you registered with us, sir?”
Customer: “No.”
Me: “Are you a qualified plumber or electrician?”
Customer: “No.”
(I check the public counter; it’s empty.)
Me: “Sir, this is a counter for tradesmen in plumbing and electrics. If you go through that door on the left you’ll go to the public counter.”
Customer: *irate* “I came here to buy electrics! Your front door is misleading!”
Me: “Sir, it says, ‘Plumbers & Electricians,’ not, ‘Plumbing & Electrics.'”
Question of the Week
Have you ever served a bad customer who got what they deserved?