Wrong Kind Of TV Package
(A fairly regular customer, known for asking lots of questions about merchandise he has no intent of buying, wanders into the electronics department.)
Customer: “What’s this?”
Me: “It lets you browse the Internet on your TV instead of requiring a computer.”
Customer: *excited* “Really? Wow!”
Me: “Yep, and if you buy the optional keyboard, you can even use it for email.”
Customer: “Email? I’ve heard a lot about that. What is it, exactly?”
Me: “Well, it’s kind of like regular mail. You type up a letter and send it off, except it gets there instantly and there’s no postage.”
Customer: “Really? Wow! Does it do packages?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
