Wow. He Actually Did It.
This happened when I was serving tables about ten years ago, and it’s one of my favorite experiences ever as a server. I went to a table of one during lunch.
Me: “Hi, I’m [My Name]; I’ll be your server. Can I get you something to drink to start?”
Customer: “Yeah, can I have a Pepsi?”
Me: “Oh, I’m sorry, but we only have Coke. Is that okay?”
Customer: “Nope.”
And then he stood up and walked out of the restaurant.
I wish I was as sure about anything in my life as he was about wanting a Pepsi with his lunch.
Question of the Week
Have you ever served a bad customer who got what they deserved?