Would You Like To Sign Up For The Card That’s Already In Your Hand?

, , , , , | Working | January 12, 2019

(I have been serving a line of customers when my manager approaches me and starts berating me for not asking for the customer’s loyalty card. The customer had given me their card along with the stock they were purchasing; we are supposed to ask before taking payment.)

Me: *holds up card* “The customer gave it to me first; I’ve already entered it.”

Manager: “Hmph. You didn’t ask the last customer, either.”

Me: “They had their card ready, too.”

Manager: “Well, I’ve been standing here while you served six customers, and you didn’t ask a single one for their cards or ask them to join.”

Me: “They all had their cards ready for me.”

Manager: “Yeah, sure. That’s what you say.”

Me: *pulls up my transaction records on the screen* “Why don’t you take a look yourself? You will see that the last ten customers I’ve served have been cardholders.”

Manager: *in a sulky voice* “Well… you are supposed to ask every time or get them to join up.” *stomps off*

Next Customer: *holding her card out to me* “You better ask for me for this; I don’t want you to get in trouble because of me.”

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